No win, no fee Have you been affected by the Ticketmaster data breach?
You could be in line for compensation worth thousands if you have been a victim of the Ticketmaster data breach.
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What happened to cause a data breach at Ticketmaster?
A hack occurred sometime between February and June 2018 and saw the personal and financial details of Ticketmaster customers stolen by hackers. This affected around 40,000 customers of the ticketing website who bought tickets through Ticketmaster UK, GETMEIN! and Ticketweb. Some international customers may have been affected between September 2017 and June 23 2018.
The information stolen by the hackers included:
- names
- postal addresses
- email addresses
- telephone numbers
- payment details
- Ticketmaster login details
Ticketmaster blamed the data breach on a hack carried out using malicious software or malware that targeted a third-party chatbot customer support system managed by partner Inbenta Technologies, that Ticketmaster had been using on its payment pages at the time. On discovering the hack on June 23 2018, the company informed all the relevant authorities, including the Information Commissioner’s Office (ICO), and affected customers were informed on June 27.
At a glance ...
40,000
40,000
Personal and financial details of Ticketmaster customers were stolen
5%
5%
of Ticketmaster UK’s customers are thought to have been affected
2/3
2/3
Ticketmaster data breach victims may have suffered a fraudulent transaction as a result
Ask yourself: has any of the following happened to you ...
Data is lost, stolen or hacked
Data is inaccurately stored or out-of-date
Data is held longer than required
Data is used outside of its stated purpose
Data is made public
Data is disclosed without your express permission
Data is maliciously disclosed
Data is used to obtain credit cards fraudulently
So ... why use us?
Free consultation
We offer a free consultation to anyone looking to make a data breach compensation claim
No risk
The majority of our data claims are offered on No Win, No Fee basis so there is no risk to you
Data breach experts
We are a dedicated data breach lawyers and have handled thousands of data breach claims
Sound good?
Get in touch and we can look into your potential claim and work for you on No Win, No Fee basis.
Or call us on 0151 909 6120 to see how we can help
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The biggest data breaches
Data breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.
No. of records compromised
900,000
Date
Between April 2019 – 28 February. 2020
Typical claim value
£5,000
What happened?
A Virgin Media database containing the personal details of 900,000 people was left unsecured and accessible online for 10 months
No. of records compromised
515,000
Date
Between 1 January 2012 and 31 December 2016
Typical claim value
£3,000
What happened?
Due to systemic failures in its cyber security systems, Yahoo suffered a series of system hacks by organised crime groups
No. of records compromised
400,000
Date
September 2018
Typical claim value
£2,000
What happened?
A breach of its security systems led to customers having their personal data leaked
No. of records compromised
339 million
Date
2014
Typical claim value
£3,000
What happened?
Marriott International suffered a cyber attack in 2014 (beginning in the systems of the Starwood hotels group that it acquired in 2016) affecting millions of its guests, yet the incident was not discovered until four years later.
We’ve been featured in the national press ...
Can I make a data breach claim?
If you’ve been a victim of a data breach then yes, it is likely you can make a claim. Usually you will have been informed by the business or organisation, possibly by email, that there has been a data breach.
In other instances there may be a group litigation claim whereby a large number of customers can be part of a collective claim, for example when a data breach occurs between a set time period. If you were a customer during this time, then it is quite possible that you have been affected by the data breach.
If you have been a victim of a data breach then you may be entitled to compensation. Even if the breach has not led to any specific loss to you, you are still entitled to claim compensation for distress and inconvenience caused by a data breach.
How do I make a data breach claim?
If you’ve been a victim of a data breach then yes, it is likely you can make a claim. Usually you will have been informed by the business or organisation, possibly by email, that there has been a data breach.
In other instances there may be a group litigation claim whereby a large number of customers can be part of a collective claim, for example when a data breach occurs between a set time period. If you were a customer during this time, then it is quite possible that you have been affected by the data breach.
If you have been a victim of a data breach then you may be entitled to compensation. Even if the breach has not led to any specific loss to you, you are still entitled to claim compensation for distress and inconvenience caused by a data breach.
Sound good?
Get in touch and we can look into your potential claim and work for you on No Win, No Fee basis.
Or call us on 0151 909 6120 to see how we can help
(Lines open 9am-5pm – Monday to Friday)
“I was worried about making my claim as I didn’t know what to expect but the team at SJS Legal were attentive and I was re-assured by their expertise.I felt like I was in safe hands and they really did go the extra mile to get me the right result.”
Commonly asked questions
An organisation is required under GDPR to inform you if they have breached your personal data in any way, and typically the first you might hear about it would be an email from the company concerned. Despite this, you may not know about a data breach by a particular company until you hear that they have been fined by the Information Commissioner’s Office ICO. When you contact us, we’ll get in touch with the company in question and use any information available from the ICO to establish whether your data has been breached.
If an organisation has failed to protect your data, you are entitled to claim compensation regardless of whether you have suffered any losses or not. We can make a claim on your behalf for anguish or anxiety caused by a data breach, but if you have suffered financial harm as a direct result of the breach, the amount of compensation you might be able to claim would likely be far greater..
Each data breach claim will be looked at on its own merits, but in most cases where a claim for distress has been made, the minimum level of damages would usually be in the region of a £1,000. Much depends on the circumstances of the breach and any impact. Where the data breach has caused significant financial loss or the leak of highly sensitive personal data, then the level of compensation could be significantly higher.
We work on a No Win, No Fee basis, so this means that if your claim is not successful, you will not owe us a thing. Only in the event of a successful compensation claim would you be required to pay us a percentage of your settlement, so there is absolutely no risk involved in making a data breach claim.
Interested?
Get in touch and we can look into your potential claim and work for you on No Win, No Fee basis.
Or call us on 0151 909 6120 to see how we can help
(Lines open 9am-5pm – Monday to Friday)