No win, no fee Have you been a victim of a Virgin Media data breach?
You could be in line for compensation worth thousands if you have been a victim of the Virgin Media data breach.
- No win, no fee
- Average client win £4,000
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Average claim value £4,000.
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What happened to cause a Virgin Media Data Breach?
Personal information stored on one of Virgin Media’s databases was accessed without permission. The incident did not occur due to a hack but as a result of the database being incorrectly configured, leaving it unsecured and accessible for 10 months from April 2019.
The database was used to manage information about existing and potential customers in relation to the company’s marketing activities and included details such as:
- contact details (name, home and email address and phone numbers)
- technical and product information
- details of any requests made via forms on the website
- date of birth (in small number of cases)
The information is known to have been accessed on at least one occasion by an unknown person. It did not include passwords or financial details, such as bank account numbers or credit card details.
The majority of those affected by the data breach affected were Virgin customers with television or fixed-line telephone accounts, although some Virgin Mobile customers as well as potential customers referred by friends as part of a promotion were also included in the database that was accessed. Anyone affected could claim for undue financial and emotional distress.
At a glance ...
15%
15%
of Virgin Media’s paying customers have been affected by the breach
10
10
months is the length of time the data was unsecured
£5K
£5K
is the estimated amount a data breach claim could be worth
Ask yourself: has any of the following happened to you ...
Data is lost, stolen or hacked
Data is inaccurately stored or out-of-date
Data is held longer than required
Data is used outside of its stated purpose
Data is made public
Data is disclosed without your express permission
Data is maliciously disclosed
Data is used to obtain credit cards fraudulently
So ... why use us?
Free consultation
We offer a free consultation to anyone looking to make a data breach compensation claim
No risk
The majority of our data claims are offered on No Win, No Fee basis so there is no risk to you
Data breach experts
We are a dedicated data breach lawyers and have handled thousands of data breach claims
Sound good?
Get in touch and we can look into your potential claim and work for you on No Win, No Fee basis.
Or call us on 0151 909 6120 to see how we can help
(Lines open 9am-5pm – Monday to Friday)
The biggest data breaches
Data breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.
No. of records compromised
900,000
Date
Between April 2019 – 28 February. 2020
Typical claim value
£5,000
What happened?
A Virgin Media database containing the personal details of 900,000 people was left unsecured and accessible online for 10 months
No. of records compromised
515,000
Date
Between 1 January 2012 and 31 December 2016
Typical claim value
£3,000
What happened?
Due to systemic failures in its cyber security systems, Yahoo suffered a series of system hacks by organised crime groups
No. of records compromised
400,000
Date
September 2018
Typical claim value
£2,000
What happened?
A breach of its security systems led to customers having their personal data leaked
No. of records compromised
339 million
Date
2014
Typical claim value
£3,000
What happened?
Marriott International suffered a cyber attack in 2014 (beginning in the systems of the Starwood hotels group that it acquired in 2016) affecting millions of its guests, yet the incident was not discovered until four years later.
We’ve been featured in the national press ...
Can I make a Virgin Media data breach claim?
If you are one of the 900,000 Virgin Media Customers who have been affected by the data breach then you can make a claim. Those affected should have received an email from Virgin Media informing them of the breach.
We are putting together a group litigation claim whereby the large number of Virgin Media customers can be part of a collective claim, for the breach which occurred between April 2019 and 28 February 2020. If you were a customer during this time, then it is possible that you have been affected by the data breach, so it is still worth getting in touch with us.
If you have been a victim of the Virgin Media data breach then you may be entitled to compensation. Even if the breach has not led to any specific loss to you, you are still entitled to claim compensation for distress caused by a data breach which could increase the risk to you of phishing, nuisance calls and identity theft.
How do I make a data breach claim?
If you think you may have a valid Virgin Media data breach claim then get in touch with us and we will look into it for you and then confirm whether or not you have a case worth pursuing.
If we think you have a valid claim, we will act for you on a No Win, No Fee basis. This means that there is no risk to you in making a claim and there is no cost to you in the unlikely event we take on your claim and you don’t win.
We can help you receive the maximum amount of compensation for your Virgin Media data breach claim, so if you’ve received a data breach notification or are now aware that your personal data may have been compromised, be sure to Start a Claim with us.
Sound good?
Get in touch and we can look into your potential claim and work for you on No Win, No Fee basis.
Or call us on 0151 909 6120 to see how we can help
(Lines open 9am-5pm – Monday to Friday)
“I was worried about making my claim as I didn’t know what to expect but the team at SJS Legal were attentive and I was re-assured by their expertise.I felt like I was in safe hands and they really did go the extra mile to get me the right result.”
Commonly asked questions
An organisation is required under GDPR to inform you if they have breached your personal data in any way, and typically the first you might hear about it would be an email from the company concerned. Despite this, you may not know about a data breach by a particular company until you hear that they have been fined by the Information Commissioner’s Office ICO. When you contact us, we’ll get in touch with the company in question and use any information available from the ICO to establish whether your data has been breached.
If an organisation has failed to protect your data, you are entitled to claim compensation regardless of whether you have suffered any losses or not. We can make a claim on your behalf for anguish or anxiety caused by a data breach, but if you have suffered financial harm as a direct result of the breach, the amount of compensation you might be able to claim would likely be far greater.
Each data breach claim will be looked at on its own merits, but in most cases where a claim for distress has been made, the minimum level of damages would usually be in the region of a £1,000. Much depends on the circumstances of the breach and any impact. Where the data breach has caused significant financial loss or the leak of highly sensitive personal data, then the level of compensation could be significantly higher.
We work on a No Win, No Fee basis, so this means that if your claim is not successful, you will not owe us a thing. Only in the event of a successful compensation claim would you be required to pay us a percentage of your settlement, so there is absolutely no risk involved in making a data breach claim.
Interested?
Get in touch and we can look into your potential claim and work for you on No Win, No Fee basis.
Or call us on 0151 909 6120 to see how we can help
(Lines open 9am-5pm – Monday to Friday)